TERMS & CONDITIONS

Effective Date: December 2025

Welcome to LUMECO. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website.

About LUMECO

LUMECO is an online shopping platform offering women's clothing, fashion accessories, beauty products, and cosmetics. We are committed to providing quality products and a secure shopping experience for our customers across India.

Website Usage

By using this website, you agree that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You will provide accurate, complete, and up-to-date information while placing orders.
You will not misuse, copy, interfere with, or attempt to gain unauthorized access to any part of the website.
You will use this website only for lawful purposes.

We reserve the right to refuse service or terminate access if any user violates these Terms & Conditions.

Product Information

We make every effort to display product descriptions, images, colors, and specifications accurately. However:

Product colors may vary slightly depending on your device's display settings.
Minor differences in packaging or appearance may occur due to manufacturing updates.
Product availability is subject to stock.

LUMECO reserves the right to modify product information, pricing, or availability without prior notice.

Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) and include applicable taxes unless otherwise specified.

We reserve the right to:

Update prices without prior notice.
Cancel orders due to pricing errors or technical issues.
Refuse suspicious or fraudulent transactions.

Payments are processed through secure third-party payment gateways.

Orders & Cancellation

Once an order is placed, you will receive an order confirmation.

Orders may be cancelled by LUMECO if:

The product is unavailable.
Payment cannot be verified.
Incorrect pricing or technical errors occur.
Fraudulent activity is suspected.

Customers may request order cancellation only before the order has been dispatched.

Shipping, Returns & Refunds

Shipping, return, exchange, and refund requests are governed by our separate Shipping Policy and Return & Refund Policy, which form part of these Terms & Conditions.

Intellectual Property

All content available on this website, including but not limited to:

Logos
Brand name
Product images
Graphics
Text
Website design
Icons
Banners
Digital content

is the exclusive property of LUMECO and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission from LUMECO.

Third-Party Services

Our website is powered by Wix, which provides the e-commerce platform used to operate our online store.

We may also use trusted third-party services for:

Payment processing
Shipping and logistics
Website analytics
Customer support

These providers operate according to their own privacy policies and terms of service.

Limitation of Liability

LUMECO shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Use or inability to use the website.
Website interruptions or technical issues.
Delayed deliveries caused by courier partners.
Inaccurate information provided by customers.
Events beyond our reasonable control.

Our maximum liability shall not exceed the amount paid for the purchased product.

User Reviews & Feedback

By submitting reviews, comments, suggestions, or other feedback, you grant LUMECO the right to use, publish, modify, or display such content for business and promotional purposes without additional compensation.

Users must not post content that is unlawful, abusive, misleading, defamatory, or infringes upon the rights of others.

Privacy

Your personal information is collected and processed in accordance with our Privacy Policy. By using this website, you consent to the collection and use of your information as described in that policy.

Changes to These Terms

LUMECO reserves the right to update, amend, or replace these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon publication on this website.

We encourage customers to review this page periodically for updates.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

LUMECO

📧 Email: help@lumeco.in

📞 Phone: +91 77388 09397

📍 Address: Khadsad, Surat, Gujarat – 395006, India